Documents to download

This paper sets out the key information needed to understand the police complaints system. It describes the roles and responsibilities of the system’s key actors and where to find further information about police complaints.

It discusses the handling of casework involving constituents who are dissatisfied with the police but haven’t yet complained. It explains how these constituents can complain. It also provides information to help those handling casework involving general dissatisfaction with police performance, dissatisfied victims and people seeking financial compensation from the police.

It also discusses the handling of casework involving constituents who have already made a police complaint. It discusses the key questions MPs should ask when they receive correspondence from someone who has complained about the police. It briefly sets out the different stages of the police complaints process. It also explains when and how constituents can appeal the outcome of their complaint.


Documents to download

Related posts

  • Coronavirus: enforcing restrictions

    This Library briefing paper discusses the enforcement of coronavirus restrictions regulations in England and Wales. It explains who has powers to enforce the restrictions and what those powers are. It also summarises statistics on the number of Fixed Penalty Notices (FPNs- fines) issued by police for coronavirus offences.

    Coronavirus: enforcing restrictions
  • Banking fraud

    This briefing answers frequently asked questions about banking scams, and describes: the scale of the problem; the types of scam; what help is available for victims; and government and industry action.

    Banking fraud