How can homeowners in England resolve housing complaints?
Find out who to complain to about housing problems and the redress schemes available.

Background information and sources for the general debate on the Government's white paper 'A fairer private rented sector' taking place on 3 November 2022.
General debate on a fairer private rented sector (186 KB , PDF)
This debate pack provides background on the Government’s white paper A fairer private rented sector which was published on 16 June 2022, together with links to other relevant sources of information.
The contents of the white paper are broadly welcomed by tenants and their representative bodies.
The National Residential Landlords Association (NRLA) “supports the Government’s aim of improving the experience of renters in the private rented sector” (PDF) but is stressing the need for landlords to feel the changes are of benefit to them. A failure to persuade landlords risks, the NRLA argues (PDF), landlords reducing their portfolios or leaving the sector, which in turn could exacerbate the rental supply crisis.
General debate on a fairer private rented sector (186 KB , PDF)
Find out who to complain to about housing problems and the redress schemes available.
A Westminster Hall debate has been scheduled for 4.30pm on 13 May on flooding and planning and developer responsibilities. The debate will be opened by George Freeman MP.
A debate has been scheduled in Westminster Hall for Thursday 8 May at 1.30pm on cold and damp homes. The debate has been sponsored by Alex Sobel MP.