How can homeowners in England resolve housing complaints?
Find out who to complain to about housing problems and the redress schemes available.

People who join together to buy real property (a house, flat, land) are known as co-owners. Typically, this may mean a couple in a relationship, whether married, in a civil partnership or cohabiting, or friends, who jointly buy a property to live in. There are two ways in which two or more people may hold (own) the underlying benefit in a property – as “beneficial joint tenants” or as “tenants in common”.
Co-ownership of real property (187 KB , PDF)
People who join together to buy real property (a house, flat, land) are known as co-owners. Typically, this may mean a couple in a relationship, whether married, in a civil partnership or cohabiting, or friends, who jointly buy a property to live in. The property may be freehold or leasehold, with or without a mortgage.
There are two ways in which two or more people may hold (own) the underlying benefit in a property – as “beneficial joint tenants” or as “tenants in common”. Beneficial joint tenants do not own specific shares in the property and when one co-owner dies, the survivor(s) automatically inherits the deceased person’s interest. Property owned by tenants in common is owned jointly but each co-owner owns a specific share of its value. Each tenant in common can deal with their share independently; for example, on death their share passes to whoever is entitled under the deceased’s will or intestacy – this will not necessarily be the co-owner.
The way in which a property is to be held should be discussed at the time the property is acquired. Depending on the circumstances, it may be advisable to have a deed of trust to set out respective shares in the property. This may help to prevent disputes at a later date. There are ways in which it is possible to change the way in which a property is held.
Co-ownership has a number of consequences (unless the court orders otherwise). For example, depending on the circumstances, co-owners may generally live in the property and all co-owners must agree to the property being sold. Where there is no agreement, and a dispute arises, it may be necessary to apply to court to resolve the dispute.
Co-ownership is a complex area of law and this note provides only general information. Anyone acquiring a property jointly, or who is involved in a dispute about ownership of a property, should seek legal advice based on the particular circumstances involved.
This note deals with the law in England and Wales.
Co-ownership of real property (187 KB , PDF)
Find out who to complain to about housing problems and the redress schemes available.
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