Claiming tax refunds through tax repayment agents
Find out about tax repayment agents, what they do, if you need to use one, what are the risks and what HMRC is doing about them.

This note describes the changeover of the regulatory regime for consumer credit from the Office of Fair Trading to the Financial Conduct Authority which will take place from 1 April 2014. It looks at changes to the treatment of various groups under the changeover and includes references to further information.
Consumer credit (235 KB , PDF)
From April 2014 the Financial Conduct Authority takes over responsibility for the regulation of the consumer credit industry from the Office of Fair Trading. The FCA promises a more proactive type of regulatory approach and has already indicated its interest in the payday loan and debt collection sectors. The changeover involves a switch from a regulatory system based on statute – the Consumer Credit Acts, to one based on the FCA’s Rulebook. The Government hope that this will make the system more flexible and responsive to market developments.
Consumer credit (235 KB , PDF)
Find out about tax repayment agents, what they do, if you need to use one, what are the risks and what HMRC is doing about them.
An overview of policy relating to the closure of bank and building society branches and to efforts to protect access to cash.
This briefing covers rising prices including food and energy inflation, Government support, and how the cost of living affects households.