How to complain about adult social care in England
Information on the steps involved when someone wants to complain about adult social care.
On 17 July 2015, the Government announced that it was postponing the introduction of a cap on social care funding, and the accompanying more generous means-test, from April 2016 until April 2020.
Social care: how the postponed changes to paying for care, including the cap, would have worked (England) (866 KB , PDF)
On 17 July 2015, the Government announced that it was postponing the introduction of a cap on social care funding, and the accompanying more generous means-test, until April 2020.
This note was written on the basis that the changes would be introduced in April 2016, as originally intended.
For more information on the 17 July 2015 announcement, see the Library Briefing Paper Social care: announcement delaying introduction of funding reform (including the cap) and other changes until April 2020 (England).
This note set outs some of the key proposed changes to social care funding that had been due to be introduced as a result of the Care Act 2014.
In summary, from April 2016 it had been planned that:
On 17 July 2015, the Government announced that these policies would be delayed until April 2020.
Further information on the background to the funding reforms, and on the announcement of the four-year delay to their implementation can be found in the following Library briefing papers:
Information on the current social care funding system can be found in:
This note applies to England only.
Social care: how the postponed changes to paying for care, including the cap, would have worked (England) (866 KB , PDF)
Information on the steps involved when someone wants to complain about adult social care.
An overview of key issues and policy concerning the adult social care workforce in England.
Informal and unpaid carers provide vital support for many people with health and social care needs. However, there is growing evidence that the demands of caring are increasingly impacting carers’ own physical and mental health.