This Commons briefing paper provides an outline of the current regulation of doorstep selling (or cold calling) under the provisions of the Consumer Contracts Regulations. It also provides information on how 'No Cold Calling Zones' work in practice.

The Consumer Rights Act 2015 (CRA 2015) came into force on 1 October 2015. This briefing paper sets out in detail the background to the Act and the main provisions of Part 1 (sale of goods, digital content and services) and Part 2 (unfair contract terms).