Research Briefing
The Consumer Rights Act 2015 (CRA 2015) came into force on 1 October 2015. This briefing paper sets out in detail the background to the Act and the main provisions of Part 1 (sale of goods, digital content and services) and Part 2 (unfair contract terms).
Research Briefing
The purpose of this House of Commons Library briefing paper is to provide a brief overview of the Consumer Protection from Unfair Trading Regulations 2008 (as amended).
Research Briefing
This Commons briefing paper provides information on the main provisions of the Consumer Contracts Regulations. It also outlines other legislation which may regulate distance selling.
Research Briefing
This briefing introduces the idea of 'cryptocurrencies' -- what they are, how they work, the benefits and challenges they offer, and how regulators have reacted to them.
Research Briefing
This Commons briefing paper attempts to answer some of the most commonly asked questions about solar panels.
Research Briefing
This Commons briefing paper considers the Tobacco Advertising and Promotion (Display) (England) Regulations 2010 (as amended) and the Tobacco Advertising and Promotion (Specialist Tobacconists) (England) Regulations 2010 (as amended).
Research Briefing
Answers to the most common enquiries about insurance services
Research Briefing
This Commons briefing paper provides an overview of the current product safety regime in the UK.
Constituency Casework
This page provides information on preventing and reporting nuisance calls: unsolicited and unwanted marketing messages; silent or abandoned calls; and spam texts.
Constituency Casework
Basic information about the UK tax system, the role of the Budget and the annual Finance Bill, key statistics on UK taxes, and sources of useful advice for taxpayers
Constituency Casework
A consumer's legal rights and remedies when they purchase faulty goods, digital content and services. How to resolve a consumer dispute and where to go for help?
Constituency Casework
If you’re unhappy about a financial business’s service (or lack of it), there is a clear route for complaints. Please note that it is important to follow this process – if you jump ahead your complaint will almost certainly be rejected for not having followed it.
Constituency Casework
Arrangements to contain the rising costs of domestic flood insurance through Flood Re, and limitations to the scheme
Constituency Casework
Water meters are devices that measure how much water is used at a property and allow customers to be charged for water based on their consumption (metered charging).
Research Briefing
This Commons briefing paper provides a summary of the impact on ATOL of a “no deal” Brexit. In the process, it also provides an outline of the current insolvency protections provided by ATOL in respect of package holidays and LTAs.
Total results (page 3 of 11)
