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Consumers

  • Constituency Casework

    How to complain about a financial service

    Wednesday, 24 November, 2021

    There’s a standard approach to making complaints about any financial service without going to the courts. This is how it works.

    • Constituency Casework
    • Consumers
  • Research Briefing

    Coronavirus: Business interruption insurance

    Friday, 19 November, 2021

    An overview of how business interruption insurance policies have been interpreted in the context of the coronavirus pandemic.

    • Research Briefing
    • Business
    • Consumers
    • Diseases
    • Finance
    • Covid-19
  • Debate Pack

    E-petition 319891, relating to the sale and use of fireworks

    Friday, 05 November, 2021

    A debate on an e-petition relating to the sale and use of fireworks will take place in Westminster Hall on Monday 8th November 2021, from 4:30pm. Elliot Colburn MP will open the debate.

    • Debate Pack
    • Business
    • Consumers
  • Research Briefing

    Preventing unsolicited mail

    Monday, 25 October, 2021

    This note provides an outline of what an individual can do to stop junk mail and to remove their name from direct marketing mailing lists. It also briefly considers how unsolicited emails (known as "spam") can be stopped through the use of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

    • Research Briefing
    • Consumers
  • Research Briefing

    Coronavirus: holiday bookings

    Thursday, 14 October, 2021

    This House of Commons briefing paper provides an overview of what consumers can expect when their travel or holiday booking has been cancelled due to the coronavirus pandemic, and their legal rights.

    • Research Briefing
    • Aviation
    • Consumers
    • Diseases
    • Covid-19
  • Research Briefing

    The cost of motor insurance: impact of the Vnuk case

    Friday, 24 September, 2021

    The impact of the Vnuk case on UK motor insurance premiums, and proposals for amending the law.

    • Research Briefing
    • Consumers
    • Roads
  • Research Briefing

    Right to Repair Regulations

    Friday, 24 September, 2021

    This briefing paper provides an overview of the new Right to Repair Regulations.

    • Research Briefing
    • Consumers
    • Environment
  • Insight

    Travelling abroad under Covid-19 restrictions

    Thursday, 19 August, 2021

    This Insight explains how travellers are affected by current restrictions from the start to the end of a journey, and who is involved at each stage.

    • Insight
    • Aviation
    • Consumers
    • Diseases
    • Covid-19
  • Research Briefing

    Copycat websites charging for government services

    Friday, 30 July, 2021

    This briefing paper considers copycat websites that offer to process services that are provided cheaper or free of charge through official government sites.

    • Research Briefing
    • Consumers
  • Research Briefing

    Gift vouchers and insolvency

    Wednesday, 28 July, 2021

    What happens to consumers' gift vouchers and other prepayments when a retailer becomes insolvent?

    • Research Briefing
    • Business
    • Civil law
    • Consumers
  • Research Briefing

    Personal finance: FAQs

    Wednesday, 07 July, 2021

    MPs are often asked for help with personal finance issues. This briefing sets out practical information to help in responding to common personal finance questions.

    • Research Briefing
    • Consumers
    • Finance
    • Tax
  • Research Briefing

    The collapse of Blackmore Bond plc

    Thursday, 01 July, 2021

    This briefing discusses the collapse of mini-bond issuer Blackmore Bond plc and the calls for regulatory reform as a result.

    • Research Briefing
    • Business
    • Consumers
    • Finance
  • Insight

    Economic update: Strong recovery as economy opens up

    Wednesday, 30 June, 2021

    The economy has grown faster than most economists expected.

    • Insight
    • Business
    • Consumers
    • Economic updates
    • Economy
    • Covid-19
  • Insight

    Gigabit broadband: How is the rollout going?

    Wednesday, 02 June, 2021

    The availability of gigabit speeds had risen to 36% of premises by January 2021 according to recent Ofcom data.

    • Insight
    • Consumers
    • Government
    • Technology
  • Research Briefing

    The UK competition regime

    Tuesday, 25 May, 2021

    This note describes how competition law works in the UK. It considers past and proposed reforms, the implications of Brexit and competition in digital markets.

    • Research Briefing
    • Business
    • Consumers

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