Problems with parcel deliveries
It is often a retailer’s responsibility to ensure that parcels are delivered safely. Find out more about consumers’ rights in relation to parcel deliveries.
Royal Mail performance
Royal Mail has missed delivery targets for several years, and has been fined by Ofcom.
Finding funding for constituents
How to approach constituent funding enquiries: general advice and resources
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Constituency caseworkResearch Briefing
Find a charity in your constituency
View details of currently active charities whose registered address is within a given constituency.
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Constituency caseworkResearch Briefing
Domestic abuse support organisations
A list of contact details for organisations which assist people experiencing domestic abuse across the UK.
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Constituency caseworkResearch Briefing
Childcare support for students
Find out what support for childcare costs parents can get while studying further and higher education courses.
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Constituency caseworkResearch Briefing
How to complain about children’s services in England
How local authorities should deal with complaints about children’s services.
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Constituency caseworkResearch Briefing
How to complain about adult social care in England
Information on how someone can complain about adult social care in England.
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Constituency caseworkResearch Briefing
Making decisions on behalf of adults who lack capacity
Information on how decisions are made in England and Wales when an adult lacks capacity to make decisions for themselves.
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Constituency caseworkResearch Briefing
Post-16 transport for young people with special educational needs and disabilities (SEND) in England
Find out what duties local authorities have to provide transport for young people with SEND, how to appeal decisions, and what support is available.
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Constituency caseworkResearch Briefing
Finding funding for charities and voluntary organisations
This article discusses some of the funding options and sources of advice available to charities and voluntary organisations.
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Constituency caseworkResearch Briefing
What fees are charged when arranging child maintenance?
Outlining fees charged when child maintenance is arranged by the Child Maintenance Service and if there any exemptions
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Constituency caseworkResearch Briefing
Child maintenance: FAQs on the paying parent’s income
Information on why the person with care’s income is not included in a child maintenance calculation, using gross income and what happens when income changes
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Constituency caseworkResearch Briefing
How does shared care affect a child maintenance calculation?
Information on how a child maintenance calculation can be changed when the child stays overnight with the paying parent.
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Constituency caseworkResearch Briefing
Who is a child under child maintenance?
Information on the age of a child for child maintenance purposes, and when it is payable up to the age of 20.
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