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Constituency Casework

A voluntary Right to Buy for housing association tenants

Thursday, 18 February, 2021

The 2015 Government committed to extend the Right to Buy to housing association tenants. An agreement was reached to do this on a voluntary basis. This page outlines what has happened so far.

  • Constituency Casework
  • Housing and planning
A voluntary Right to Buy for housing association tenants

New customs rules for trade with the EU

Thursday, 18 February, 2021

An overview of the changes in trade rules between the UK and EU. It includes information and sources of advice regarding customs, imports and exports.

  • Constituency Casework
  • Business
  • Economy and business
  • EU law and treaties
  • International trade
  • Brexit
New customs rules for trade with the EU

The Cladding External Wall System (EWS)

Thursday, 18 February, 2021

Constituents who are trying to sell/re-mortgage leasehold flats in blocks are asking about a new requirement for an EWS1 form. This page explains what the EWS process is and associated issues.

  • Constituency Casework
  • Home ownership
  • Housing and planning
The Cladding External Wall System (EWS)
  • Constituency Casework

    Complaints about schools in England

    Friday, 29 January, 2021

    Find out how to complain about schools in general and how to complain about school admissions, exclusions and special educational needs provision.

    • Constituency Casework
    • Education
    • Schools
  • Constituency Casework

    Complaints about schools in the devolved administrations

    Friday, 29 January, 2021

    Find out how to complain about a school in one of the devolved nations of the UK.

    • Constituency Casework
    • Education
    • Schools
  • Constituency Casework

    Coronavirus: Student accommodation in England

    Tuesday, 26 January, 2021

    Frequently asked questions (FAQs) about student accommodation during the coronavirus pandemic.

    • Constituency Casework
    • Diseases
    • Education
    • Housing and planning
    • Covid-19
  • Constituency Casework

    Leasehold reform in England and Wales: What’s happening and when?

    Wednesday, 20 January, 2021

    The Government will reform leasehold tenure and make buying/extending lease agreements “easier, faster, fairer and cheaper”. There’ll be a two-part legislative process. This page explains what’s known about the reforms and timetable.

    • Constituency Casework
    • Home ownership
    • Housing and planning
  • Constituency Casework

    Universal Credit information sources

    Thursday, 14 January, 2021

    Key Universal Credit resources for caseworkers.

    • Constituency Casework
    • Welfare and pensions
    • Working age benefits
  • Constituency Casework

    Coronavirus: Advice on home moves

    Wednesday, 13 January, 2021

    Guidance on when moving house is permitted during the Coronavirus crisis.

    • Constituency Casework
    • Diseases
    • Housing and planning
    • Covid-19
  • Constituency Casework

    Industrial Injuries Benefit

    Wednesday, 13 January, 2021

    An overview of Industrial Injuries Disablement Benefit.

    • Constituency Casework
    • Benefits
    • Welfare and pensions
  • Constituency Casework

    Coronavirus: Problems with Bounce Back Loans

    Friday, 18 December, 2020

    Some of the problems that have arisen with the Bounce Back Loans scheme (BBLS) and how caseworkers can help businesses to address them.

    • Constituency Casework
    • Business
    • Finance
    • Health
    • Covid-19
  • Constituency Casework

    Support for victims of crime

    Monday, 07 December, 2020

    This article explains the support victims of crime are entitled to as their case progresses through the criminal justice system. The Code of Practice for Victims of Crime, is a statutory document that explains how victims must be treated in England and Wales. There are equivalent codes in Scotland and Northern Ireland.

    • Constituency Casework
    • Justice
  • Constituency Casework

    Coronavirus and insurance

    Monday, 07 December, 2020

    Covid-19 (coronavirus) and responses to it have created new challenges for customers and insurers alike. Responses from governments and insurers continue to emerge and to be updated.

    • Constituency Casework
    • Business
    • Consumers
    • Diseases
    • Covid-19
  • Constituency Casework

    Find a charity in your constituency

    Tuesday, 24 November, 2020

    Sources for searching for charities with a registered address

    • Constituency Casework
    • Communities
  • Constituency Casework

    How can homeowners in England resolve housing complaints

    Thursday, 25 June, 2020

    Find out who to complain to about housing problems and the redress schemes available.

    • Constituency Casework
    • Housing and planning

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