Constituency Casework
Getting a National Insurance number (NINO)
How National Insurance numbers are issued and what to do if you don't have one or can't find it
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Constituency Casework
Dealing with immigration casework
General guidance on handling routine immigration casework
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Constituency Casework
Jury Service
When summoned for jury service a person is legally obliged to attend, unless there are compelling reasons why they are unable to. A fine of £1,000 can be levied if the summons form is not returned of if the potential juror fails to turn up for their jury service.
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Constituency Casework
Challenging benefits decisions
How people who are unhappy with a decision on a benefit claim can challenge the decision.
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Constituency Casework
Personal Independence Payments
PIP was introduced for new claims in Great Britain from April 2013, and the Department for Work and Pensions expects that all existing working age DLA claimants will have been reassessed for PIP by 2020-21. In Northern Ireland, PIP started to replace DLA from 20 June 2016.
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Constituency Casework
Council Tax in England
Explains the way Council Tax is calculated and any discounts or exemptions that may apply
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Constituency Casework
Planning in England
In England, the planning system is "plan-led", this means that national and local planning policy is set out in formal development plans (a term which can include "local plans", "core strategies" and "neighbourhood plans").
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Constituency Casework
Registering as disabled
Some local authorities keep registers of disabled people in their area. Under Section 29 of the National Assistance Act 1948 local authorities may compile and maintain a register of disabled persons in order to ensure that local services can be tailored to meet their needs.
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Constituency Casework
Household waste collection in England and Wales
In England a “waste collection authority” (in practice this is normally the district, metropolitan or city council; or unitary authority), has a duty to collect “household waste”, under section 45 of the Environmental Protection Act 1990, as amended (EPA 1990).
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Constituency Casework
Social security complaints
People who have problems with any aspect of the service they receive from the Department for Work and Pensions or an organisation providing services on its behalf can complain, whether or not a claim for benefit has been made.
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Constituency Casework
Common leasehold issues
Help with long leaseholders housing questions including service charges and acquiring the freehold interest.
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Constituency Casework
Legal help
Legal help or advice should be given by a suitably qualified person with professional liability insurance.
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Constituency Casework
Influencing the planning process
Information on the planning process and how constituents can get involved at various stages
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Constituency Casework
How do I complain about a financial service, such as a bank or insurance company?
If you’re unhappy about a financial business’s service (or lack of it), there is a clear route for complaints. Please note that it is important to follow this process – if you jump ahead your complaint will almost certainly be rejected for not having followed it.
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Constituency Casework
Help with paying for home repairs and improvements
How can a constituent find financial support for home improvements?
Total results (page 4 of 6)