The Cladding External Wall System (EWS)
EWS1 forms may be required when selling/re-mortgaging leasehold flats in blocks. Find out about the EWS process and associated issues here.
A voluntary Right to Buy for housing association tenants
The 2015 Government committed to extend the Right to Buy to housing association tenants. An agreement was reached to do this on a voluntary basis. This page outlines what has happened so far.
Coronavirus: Student accommodation in England
Frequently asked questions (FAQs) about student accommodation during the coronavirus pandemic.
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Constituency Casework
Freeholders’ estate and service charges
Information on the position of freehold home owners who pay a service charge for the upkeep of communal areas on their estates.
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Constituency Casework
Leasehold reform in England and Wales: What’s happening and when?
The Government will reform leasehold tenure and make buying/extending lease agreements “easier, faster, fairer and cheaper”. There’ll be a two-part legislative process. This page explains what’s known about the reforms and timetable.
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Constituency Casework
Coronavirus: Advice on home moves
Guidance on when moving house is permitted during the Coronavirus crisis.
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Constituency Casework
How can homeowners in England resolve housing complaints
Find out who to complain to about housing problems and the redress schemes available.
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Constituency Casework
How to complain about rented housing (England)
In the first instance, tenants should raise a complaint directly with the landlord/estate or lettings agent/managing agent. Once an internal complaints process is exhausted, if the issue is unresolved the next step could be to seek independent redress, e.g. via an Ombudsman where one exists. As a last resort, tenants and landlords normally have the
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Constituency Casework
Tenancy related fees
An overview of the ban on most letting fees that came into force in June 2019. Letting fee complaints are also explained.
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Constituency Casework
Planning in England
In England, the planning system is “plan-led”, this means that national and local planning policy is set out in formal development plans (a term which can include “local plans”, “core strategies” and “neighbourhood plans”).
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Constituency Casework
Common leasehold issues
Help with long leaseholders housing questions including service charges and acquiring the freehold interest.
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Constituency Casework
Influencing the planning process
Information on the planning process and how constituents can get involved at various stages
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Constituency Casework
Help with paying for home repairs and improvements
How can a constituent find financial support for home improvements?
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Constituency Casework
Unsightly and derelict housing
As a rule, there is no general duty on home owners to maintain their properties and gardens to a specific standard. Neighbours cannot force someone to cut their lawn or carry out external paintwork. Exceptions to this rule may apply in certain cases where the properties are part of an estate management scheme.
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Constituency Casework
Who regulates estate agents?
This page provides brief information about the current regulation of estate agents in England and Wales.