Getting a National Insurance number (NINO)
How National Insurance numbers are issued and what to do if someone does not have one or can’t find it.

Constituency casework articles related to welfare and pensions.
How National Insurance numbers are issued and what to do if someone does not have one or can’t find it.
Claiming the housing costs element of Universal Credit or Housing Benefit when renting from, but not living with, a close relative.
What people need to know about before claiming Universal Credit.
Constituency Casework
Key Universal Credit resources for caseworkers.
Constituency Casework
An overview of Industrial Injuries Disablement Benefit.
Constituency Casework
What benefits are included in the cap, how it is applied, and who is exempt.
Constituency Casework
An overview of the capital rules for means-tested benefits, and where to find further information.
Constituency Casework
What has changed for people claiming benefits during the coronavirus crisis?
Constituency Casework
How people can find out what social security benefits or tax credits they might be able to claim.
Constituency Casework
How people can challenge a benefits decision beyond the First-Tier Tribunal
Constituency Casework
How people who are unhappy with a decision on a benefit claim can challenge the decision.
Constituency Casework
PIP was introduced for new claims in Great Britain from April 2013, and the Department for Work and Pensions expects that all existing working age DLA claimants will have been reassessed for PIP by 2020-21. In Northern Ireland, PIP started to replace DLA from 20 June 2016.
Constituency Casework
People who have problems with any aspect of the service they receive from the Department for Work and Pensions or an organisation providing services on its behalf can complain, whether or not a claim for benefit has been made.
Constituency Casework
How can a constituent find financial support for home improvements?
Constituency Casework
Some local authorities keep registers of disabled people in their area. Under Section 29 of the National Assistance Act 1948 local authorities may compile and maintain a register of disabled persons in order to ensure that local services can be tailored to meet their needs. This page answers constituents’ frequently asked questions about registering as disabled and entitlement to benefits.