Universal Credit: a checklist before claiming
What people need to know about before claiming Universal Credit.
Universal Credit information sources
Key Universal Credit resources for caseworkers.
Industrial Injuries Benefit
An overview of Industrial Injuries Disablement Benefit.
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Constituency Casework
Benefit Cap
What benefits are included in the cap, how it is applied, and who is exempt.
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Constituency Casework
How savings can affect benefits
An overview of the capital rules for means-tested benefits, and where to find further information.
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Constituency Casework
Coronavirus: Claiming benefits during the crisis
What has changed for people claiming benefits during the coronavirus crisis?
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Constituency Casework
What benefits might people claim?
How people can find out what social security benefits or tax credits they might be able to claim.
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Constituency Casework
Appealing benefits decisions beyond the First-Tier Tribunal
How people can challenge a benefits decision beyond the First-Tier Tribunal
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Constituency Casework
Getting a National Insurance number (NINO)
How National Insurance numbers are issued and what to do if you don’t have one or can’t find it
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Constituency Casework
Challenging benefits decisions
How people who are unhappy with a decision on a benefit claim can challenge the decision.
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Constituency Casework
Personal Independence Payments
PIP was introduced for new claims in Great Britain from April 2013, and the Department for Work and Pensions expects that all existing working age DLA claimants will have been reassessed for PIP by 2020-21. In Northern Ireland, PIP started to replace DLA from 20 June 2016.
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Constituency Casework
Registering as disabled
Some local authorities keep registers of disabled people in their area. Under Section 29 of the National Assistance Act 1948 local authorities may compile and maintain a register of disabled persons in order to ensure that local services can be tailored to meet their needs.
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Constituency Casework
Social security complaints
People who have problems with any aspect of the service they receive from the Department for Work and Pensions or an organisation providing services on its behalf can complain, whether or not a claim for benefit has been made.
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Constituency Casework
Help with paying for home repairs and improvements
How can a constituent find financial support for home improvements?