Police standards: Complaints
How the public can complain about the police.
A collection of briefings on policing standards, including on complaints, conduct and discipline.
Police officers have extensive powers of search, entry, seizure and arrest that members of the public do not have. They can also use force and carry weapons in certain circumstances.
There are various statutory rules intended to maintain police standards and ensure the police use powers lawfully. More broadly, standards of professional behaviour for the police set out how police officers must behave when they are both on and off duty.
There are various rules setting out police standards. These are provided for in legislation and explained in statutory guidance. The following Commons Library briefings detail different aspects of the police standards rules:
Taken together, the rules explained in these briefings are intended to help police forces maintain standards and discipline, and to give people the right to make complaints about how they have been treated by the police.
How the public can complain about the police.
How the police must handle allegations of police misconduct.
Police officers who commit misconduct and gross misconduct can be disciplined.
How police vetting works and efforts to improve it.
The government’s white paper on police reform was published in January 2026 and may lead to the biggest changes to policing structures since the 1970s.
What police and crime commissioners do and the government's plans to scrap them.
The Crime and Policing Bill would introduce a range of measures aimed at addressing anti-social behaviour, sexual offences, knife crime, radicalisation and much more.