Business and consumers

Basic information about the UK tax system, the role of the Budget and the annual Finance Bill, key statistics on UK taxes, and
sources of useful advice for taxpayers

A consumer’s legal rights and remedies when they purchase faulty goods, digital content and services. How to resolve a consumer dispute and where to go for help?

If you’re unhappy about a financial business’s service (or lack of it), there is a clear route for complaints. Please note that it is important to follow this process – if you jump ahead your complaint will almost certainly be rejected for not having followed it.

Arrangements to contain the rising costs of domestic flood insurance through Flood Re, and limitations to the scheme

Water meters are devices that measure how much water is used at a property and allow customers to be charged for water based on their consumption (metered charging).

Information about the current regulation of hairdressers in the UK

Information about broadband, including different broadband speeds, technologies available and how to get access to broadband, upgrade the service or get compensation for poor service

This page provides brief information about the current regulation of estate agents in England and Wales.

Members of Parliament sometimes receive enquiries from constituents asking why their businesses need to pay for different licences to play music in public. This guide provides information about what licensing is needed to play music in public – for instance a B&B, a shop or a pub.

Since they are explosives, there are strict rules in place in the UK regulating the purchase, possession and use of fireworks

Since they are explosives, there are strict rules in place in the UK regulating the import, storage and sale of fireworks